Violate Vision.....

The Vision was to transcend the boundaries of traditional apparel and allow Violate to roam as a design driven, lifestyle- boutique brand which is not dictated to by trends.

Violate Clothing is a hybrid of cultures.It has no boundaries. It is driven by a community of eclectic people who love distinct Style.

For Violate it is all about experimentation, imagination & individuality.

Violate Clothing. Fun tears.

Stickers

We try to include free stickers with all orders that we send out, subject to availability. If you would like to receive more Violate stickers please send us a self addressed stamped envelope to- Violate Clothing, 37 college street, Southampton, so143ej, UK.

Can i pay over the phone?

Yes, you can call 07743396551 or 07709165378 and card payment can be taken over the phone.

Caring for your New Violate Product

Washing instructions & garment care-

• Garments can be washed at 40 degrees, as we are striving to be environmentally friendly we ask all our customers to think about switching to 30 degrees instead.
• Please iron on a cool setting with the garment inside out and do not iron logo or back inside print directly.

FAQ

How do I contact your customer services?

You can either email us at sales@violateclothing.com anytime. Alternatively you can write to us at Violate clothing, 37 college street, Southampton, So143ej, UK.

What is Violate Clothing’s returns policy?

You can get a full refund or exchange an item for any reason for an alternative product within 14 days of the original purchase (exceptions can be made for orders outside of the UK). Please email sales@violateclothing.com with your name, address, order number, details of the product, reason for return and if you require a refund or an exchange. We will then send you further information. Items must be returned to us in a saleable condition* with original packaging, tags and as new. Shipping charges for the return of the goods will be paid for by you, we will also charge United Kingdom customers a flat rate of £5.50 for P+P and handling (overseas orders will be subject to prices and weight) to get the goods back to you.

For refunds please allow 5 – 10 working days for the refund to appear in your bank account. This time frame is subject to your bank or card issuer and is outside of Violate clothing’s control. Your refund will be credited to the same card you made your original purchase with. If for any reason this is not possible, (i.e. the card had been declined or has expired) we will send a cheque to your billing address.

Saleable condition* - when trying on items of clothing, please ensure that you are not wearing perfume, make-up, lotions, aftershave or any scents that could mark the item. Please also ensure that the environment is free of smoke and any strong odours. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. The item must be returned in its original packaging with any enclosed documentation.

For faulty goods please contact sales@violateclothing.com with your order number, name, address, reason for return and whether you need a replacement or refund. You will then receive further instructions.

Where does Violate Clothing ship their products & how much will it cost?

United Kingdom & Republic of Ireland- Standard £3.00 delivery charge
                                                                                   

Standard UK delivery is free on orders over £50

European shipping standard £6.00

International shipping standard £11.00

Please contact Violate Clothing directly for more information on shipping costs internationally.

Standard delivery

we aim to deliver with in 5 working days, subject to weekends, bank holidays and postal services.

International shipping

We aim to deliver all overseas products within 10-14 working days.

Is my package insured?

Not as standard but this can be arranged as an optional extra and at an additional cost to you.

Price and payment options

we accept all major credit or debit cards via our secure online store.

Purchasing worldwide

You can purchase from violateclothing.com from any country in the world, regardless of currency. The currency converter on our store means we accept payment in these currencies without converting to Uk sterling. If we do not support your currency, you can still purchase in Uk sterling, the exchange rate will be determined by your bank.

Privacy Policy

All the information you provide to violate clothing ltd including your email address, delivery address and credit card details are strictly private and confidential. Violate clothing Ltd acknowledges that it is bound by the Data Protection Act 1998 and that it will not disclose your details to any third party without your express written consent. As a matter of good practice, we do not share any personal information with anyone and we do not sell it to others.

Right to alter Terms and Conditions

The Violate Clothing website is constantly changing and these terms and conditions may change from time to time. Violate clothing reserves the right to change the terms and conditions without notice.

Intellectual Property Rights

The rights in the designs and content of this website are owned by Violate Clothing Ltd. They are protected by copyright and other intellectual property rights. You may not copy, reproduce, modify, distribute display post or transmit any part of this site without permission. All trademarks, product names, company names and logos featured on this website are the property of their owners. All photography remains the property of Violate Clothing Ltd unless otherwise stated.

Security

To help ensure that your shopping experience is safe, simple and secure, Violate Clothing Ltd uses the industry standard Secure Socket Layer (SSL) technology. This encrypts and protects the critically sensitive details you send us over the internet including your name, address and credit card details. This encryption ensures that nobody can read the information being sent between your pc and our website.
SSL technology not only encrypts information, it also assures your browser that your data is being sent to the correct and secure computer server and it also checks the data being transferred to ensure that it has not been altered in any way. When you enter an SSL enabled area of the site you will see a padlock at the bottom of your browser. This means that the information you enter here is protected.

Protx secured payments

Protx is a Payment Service Provider, it is their top priority to ensure that transaction data is kept secure at all times.

All transaction information passed between merchant sites and the Protx VSP Systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from Protx are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing you pass to the Protx servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

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